About - FRANSiS AI

Our Story

Founded in 2014 as a family vision to help mission-based organizations communicate better, FRANSiS has grown from a small startup to the leading AI-powered SMS platform trusted by 500+ healthcare, education, nonprofit, and government organizations.

What started as a simple idea—"everyone has a phone in their pocket"—has evolved into a comprehensive enterprise platform that processes millions of meaningful conversations every month.

Keenan and Alexa founded FRANSiS with a shared vision: to create AI technology that empowers organizations making a real difference in people's lives. With deep roots in healthcare, education, and social impact, they understood firsthand the communication challenges facing mission-driven organizations—and knew there had to be a better way.

What Makes FRANSiS Different

Built specifically for mission-based organizations, not adapted from business tools

Real Humans Behind AI

Family-Founded Business

We're a family-founded business that still operates with family values. When you call, you talk to people who genuinely care about your mission—not a call center script. This personal touch has helped us maintain a less than 3% annual churn rate.

Mission-Driven Understanding

11+ Years of Expertise

11+ years serving healthcare, education, and nonprofits means we understand compliance, empathy, and the unique communication challenges of mission-based work. Every feature is designed with your sector's needs in mind.

Rapid Implementation

4-Week Deployment

Our white-glove deployment team gets you live in 4 weeks with dedicated specialists who understand your workflows and integrate seamlessly with your systems. No months-long implementations or hidden complexity.

Enterprise Scale with Family Values

Millions of Messages Monthly

Process millions of messages monthly with enterprise-grade security (HIPAA, SOC 2 Type II) while maintaining the personal touch that makes mission-based organizations special.

Leadership Team

Meet the founders building technology that serves communities

Keenan

Co-Founder & CEO

With extensive experience in healthcare technology and AI implementation, Keenan leads FRANSiS's vision to transform how mission-based organizations engage with their communities. His background in both technology and social impact drives our commitment to building solutions that truly serve those who serve others.

Alexa

Co-Founder & COO

Alexa brings deep expertise in operations and community engagement, ensuring FRANSiS delivers on its promise of accessible, impactful AI. Her passion for empowering nonprofits and public sector organizations shapes our approach to customer success and platform design.

Our Impact

Real results for mission-based organizations nationwide

500+ Organizations

Trusted Across Healthcare, Education, Nonprofits & Government

From major healthcare systems to community nonprofits, universities to government agencies—FRANSiS powers communication for organizations that serve millions of people every day.

99% SMS Open Rate

Your Message Actually Reaches People

Unlike email or app notifications, SMS ensures your critical communications get seen. Our platform leverages this direct channel to create meaningful engagement at scale.

60-90 Days to ROI

Fast Payback on Your Investment

Organizations typically see positive ROI within 2-3 months through reduced no-shows, automated workflows, increased engagement, and staff time savings.

99.9% Uptime SLA

Enterprise Reliability You Can Count On

When you're serving communities, downtime isn't an option. Our infrastructure is built for the same reliability standards as healthcare and financial services.

Our Values

Mission-First

We prioritize the impact our customers make over everything else. Every decision is guided by how it serves mission-based organizations and the communities they support.

Privacy & Security

HIPAA compliance, SOC 2 Type II certification, and data privacy aren't just checkboxes—they're fundamental to how we build. Your trust is our foundation.

True Partnership

We succeed when you succeed. That's why we invest in deep partnerships, ongoing support, and continuous innovation driven by your real-world needs.

Building the Future of Mission-Based Communication